Skip to content

Projects, Estimates, Invoices, and Payments

Everything in EstimateSync revolves around the project. It's the single record that ties together your customer details, estimate versions, invoices, and payment tracking — from first draft to final payment.

Create and Find Projects

Every project starts as a draft estimate. To create one, open your dashboard and start a new project.

When you need to find existing work, use the dashboard or the active projects view. You can filter by status, browse by organization, or search by customer name. Each project card gives you a quick snapshot: the customer, project title, current status, last-updated date, and totals (once you've added estimate content). For sent or sold projects, you'll also see customer-view details right on the card.

Understand Project Status

Your project moves through a clear set of statuses as it progresses:

  • Drafting — You're still building the estimate. Once it's ready, you can send it to your customer.
  • Sent — The estimate has been published and is visible to your customer. From here, you can revise it or mark it as sold.
  • Revising — You've created a new editable version from a previously sent or sold estimate. You can send the revision or mark it sold.
  • Sold — The work has been won. Invoice and payment tracking become available. If billing has already started, revising a sold project may follow a change-order path.

When your draft or revision is ready, send it to publish a customer-facing estimate. If something important is missing — like a customer email or estimate cost — EstimateSync flags it and lets you review before sending.

Each sent version gets its own shareable link. Your customer's view includes the project details, notes, room or service breakdowns, totals, any discounts, your branding, and a PDF download option.

Revise, Sell, and Use Version History

Need to update a sent estimate? Use the revision workflow. EstimateSync creates a new editable version from the one you select, so your previous snapshot stays intact.

When your customer accepts, hit Mark as Sold on the sent or revising version. This moves the project into sold status and unlocks invoice language and payment tracking.

Version History lets you look back at every sent snapshot. From there, you can preview past versions, start a revision from any of them, or mark a specific version as sold.

Track Payment Progress

Once a project is sold, payment tracking kicks in. The Payment Progress section gives you a full picture of the project's financials:

  • Invoice amount and deposit status
  • Paid and refunded amounts
  • Outstanding balance
  • Payment requests, manual payment records, and refunds

You configure payment setup, payment links, and default deposit amounts in Account Settings. Payment Progress on the project itself shows you what's actually happened — payments received, refunds issued, and the current balance.

Notes and Deletion

Project notes are customer-visible — they appear on estimate and invoice output. Write them with your customer in mind.

Deleting a project is permanent. Don't delete a project unless you're sure the work should be removed entirely.

  • Project editor guide: /docs/guide/project-editor
  • Project statuses reference: /docs/reference/project-statuses
  • Payment settings reference: /docs/reference/payment-settings